"Hard Conversations for Avoiders"  Most of us avoid hard conversations because we are uncomfortable with confrontation. This presentation examines why we avoid, the costs of our avoidance, how to overcome our avoidance and finally how to have the actual hard conversation. It is a presentation that will provide skills that will help in both your professional and personal lives.

 

"It's Always the People" This presentation works through a three step process to help you make better hiring decisions so as to build culture and reduce the costs of turnover. It works through how to build a profile of the unchangeable qualities you are looking for, how to gather that information when interviewing and how to process that information interview to select people who will thrive in the position, your culture, and your customer experience expectations.

 

"Follow the Leader" Do the people you are charged with leading believe you want to and can make them better? This presentation focuses on critical leadership people skills that most people struggle with such as hiring, tough discussions, terminations and public speaking. Skills that separate. Skills that show you care. Skills that will make them better.

 

All presentations provide a different voice and perspective on the common challenges that come with leading people and building culture. And each can be tailored to your organization.