"Hard Conversations for Avoiders"  

Why do we avoid difficult conversations? What are the costs professionally and personally? How can you overcome this avoidance and have effective hard conversations? This interactive presentation answers all three questions and provides practical skills that you will immediately be able to use and teach.

 

"Culture in the time of Covid"

A positive, energetic, collaborative culture is why talented people stay and companies thrive. And the opposite is true for organizations with negative cultures. We humans are wired to connect, to seek feedback, to feel like we belong. How are you making your people feel in this time of Covid? How are you keeping them connected from day 1? Culture is still critical during this isolating time period and there are practical steps you can take to insure it lives on and even grows.

 

"The Power of Little Wows"

You often hear of the need to create an exceptional "experience" for your customers. But how do you actually go about building a culture that delivers on that mission statement? This interactive presentation/workshop takes a detailed look at your every touch with your customers while asking the question - How does that make them feel?

All presentations provide a different voice and perspective on the common challenges that come with leading people and building culture. And each can be tailored to your organization.