"Hard Conversations for Avoiders"  Why do we avoid difficult conversations? What are the costs professionally and personally? How can you overcome this avoidance and have effective hard conversations? This interactive presentation answers all three questions and provides practical skills that you will immediately be able to use and teach.

 

"It's Always the People" You often hear of the need to create an exceptional "experience" for your customers. But how do you actually go about building a culture that delivers on that mission statement? This interactive presentation/workshop focuses on three key steps. Who you hire, how you train them and how you set them free.

 

"Follow the Leader" Do the people you are charged with leading believe you will make them better? Do they know you care? Do they want to follow you? This interactive presentation covers some basic but critical leadership people skills that will and those questions in the affirmative and help both you and your people grow and thrive.

 

All presentations provide a different voice and perspective on the common challenges that come with leading people and building culture. And each can be tailored to your organization.